{"id":107852,"date":"2022-05-19T09:59:58","date_gmt":"2022-05-19T07:59:58","guid":{"rendered":"https:\/\/www.roeltgen.de\/faq\/"},"modified":"2026-03-12T18:44:57","modified_gmt":"2026-03-12T17:44:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.roeltgen.de\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;45deg&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0.4) 0%|rgba(0,0,0,0.4) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/www.roeltgen.de\/wp-content\/uploads\/2023\/07\/Header-FAQ-1.webp&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700||on|||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;15px&#8221; custom_margin=&#8221;||2px|2px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]Quality that makes a difference!<br \/>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;||||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;60px&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>FAQ<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||30px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]Our \u2018Frequently Asked Questions\u2019 section answers common questions about our products, services and labelling technology. Because many questions come up repeatedly, we have compiled this section in a clear and concise manner. This allows you to find answers quickly without having to search for a long time.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;Marking procedure&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||55px||false|false&#8221; border_width_bottom=&#8221;6px&#8221; border_color_bottom=&#8221;gcid-7ce7b00a-a0f7-4559-8af2-0adef5afd391&#8243; global_colors_info=&#8221;{%22gcid-7ce7b00a-a0f7-4559-8af2-0adef5afd391%22:%91%22border_color_bottom%22%93}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;38px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Marking procedure<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; global_colors_info=&#8221;{}&#8221;]We explain which methods can be used. Our goal is to provide you with the essential basics you need to make informed decisions. If you have any further questions, please do not hesitate to contact us.<br \/>\n[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwNzU1NiJ9fQ==@&#8221; button_text=&#8221;FAQ &#8211; Marking procedure&#8221; _builder_version=&#8221;4.27.5&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;technical questions&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||55px||false|false&#8221; border_width_bottom=&#8221;6px&#8221; border_color_bottom=&#8221;gcid-7ce7b00a-a0f7-4559-8af2-0adef5afd391&#8243; global_colors_info=&#8221;{%22gcid-7ce7b00a-a0f7-4559-8af2-0adef5afd391%22:%91%22border_color_bottom%22%93}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;38px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Technical questions<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; global_colors_info=&#8221;{}&#8221;]Do you have technical questions about embossed printing, engraving, etc.? Then you&#8217;ve come to the right place. You are also welcome to receive personal advice on site. Just get in touch with us.<br \/>\n[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwNzY0MSJ9fQ==@&#8221; button_text=&#8221;FAQ &#8211; Technical questions&#8221; _builder_version=&#8221;4.27.5&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;general questions&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||55px||false|false&#8221; border_width_bottom=&#8221;6px&#8221; border_color_bottom=&#8221;gcid-7ce7b00a-a0f7-4559-8af2-0adef5afd391&#8243; global_colors_info=&#8221;{%22gcid-7ce7b00a-a0f7-4559-8af2-0adef5afd391%22:%91%22border_color_bottom%22%93}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;38px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>General questions<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; global_colors_info=&#8221;{}&#8221;]Here you will find answers to general questions relating to R\u00f6ltgen itself and the general conditions. If you cannot find a suitable question or answer, we will be happy to assist you personally.<br \/>\n[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwNzY5MiJ9fQ==@&#8221; button_text=&#8221;FAQ &#8211; General questions&#8221; _builder_version=&#8221;4.27.5&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;Support&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;38px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Support<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; global_colors_info=&#8221;{}&#8221;]Do you have any questions about R\u00f6ltgen&#8217;s services? You can find the answers here. Can&#8217;t find the answer to your question? Contact us personally.<br \/>\n[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwNzcxMCJ9fQ==@&#8221; button_text=&#8221;FAQ &#8211; Support&#8221; _builder_version=&#8221;4.27.5&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;internal Links&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;||||on|||#075C97|&#8221; header_3_text_color=&#8221;#075C97&#8243; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/www.roeltgen.de\/en\/products-for-industrial-marking\/\">Would you like to see our products?<\/a><\/h3>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/www.roeltgen.de\/en\/services\/\">Or our services?<\/a><\/h3>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/www.roeltgen.de\/en\/news\/\">You can also take a look at our news section.<\/a><\/h3>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;external Links&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;18px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">If your question is not answered in this FAQ, please contact us directly. This will ensure you receive a personalised response quickly.<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/de.wikipedia.org\/wiki\/Frequently_Asked_Questions\" target=\"_blank\" rel=\"noopener\">What does FAQ mean?<\/a><\/p>\n<p>&nbsp;<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Kontakt Sektion&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;gcid-b9977658-4716-4f1b-8f0f-15b61fc8dfd9&#8243; background_image=&#8221;https:\/\/www.roeltgen.de\/wp-content\/uploads\/2023\/05\/corner-dots-left-top-light.png&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; border_width_left=&#8221;10px&#8221; border_color_left=&#8221;gcid-7ce7b00a-a0f7-4559-8af2-0adef5afd391&#8243; saved_tabs=&#8221;all&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{%22gcid-b9977658-4716-4f1b-8f0f-15b61fc8dfd9%22:%91%22background_color%22%93,%22gcid-7ce7b00a-a0f7-4559-8af2-0adef5afd391%22:%91%22border_color_left%22%93}&#8221;][et_pb_row _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.roeltgen.de\/wp-content\/uploads\/2023\/05\/R.png&#8221; alt=&#8221;R\u00f6ltgen Marking Systems&#8221; title_text=&#8221;R&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700||on|||||&#8221; text_text_color=&#8221;gcid-7ce7b00a-a0f7-4559-8af2-0adef5afd391&#8243; text_font_size=&#8221;15px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||2px|2px|false|false&#8221; global_colors_info=&#8221;{%22gcid-7ce7b00a-a0f7-4559-8af2-0adef5afd391%22:%91%22text_text_color%22%93}&#8221;]let&#8217;s get connected<br \/>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||5px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Do you have a question?<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|300|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_line_height=&#8221;1.6em&#8221; text_orientation=&#8221;center&#8221; width=&#8221;50%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]Benefit from our many years of experience and receive personalised advice tailored to your individual applications.<br \/>\n[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.roeltgen.de\/en\/contact\/&#8221; button_text=&#8221;Get in touch&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;gcid-7ce7b00a-a0f7-4559-8af2-0adef5afd391&#8243; button_border_width=&#8221;0px&#8221; button_font=&#8221;|600|||||||&#8221; button_use_icon=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-2eb85268-1f51-4f24-a4be-13bed7ca8ff6%22:%91%22button_bg_color__hover%22%93,%22gcid-7ce7b00a-a0f7-4559-8af2-0adef5afd391%22:%91%22button_bg_color%22%93}&#8221; button_bg_color__hover_enabled=&#8221;on|desktop&#8221; button_bg_color__hover=&#8221;#c65108&#8243; button_bg_enable_color__hover=&#8221;on&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quality that makes a difference! FAQ Our \u2018Frequently Asked Questions\u2019 section answers common questions about our products, services and labelling technology. Because many questions come up repeatedly, we have compiled this section in a clear and concise manner. This allows you to find answers quickly without having to search for a long time. Marking procedure [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-107852","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ \u2013 Frequently asked questions about labelling &amp; R\u00f6ltgen<\/title>\n<meta name=\"description\" content=\"FAQs about marking, machines, services and R\u00f6ltgen. Here you will find quick answers to frequently asked questions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.roeltgen.de\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00f6ltgen GmbH &amp; Co. KG \u2013 Ihr Experte f\u00fcr Kennzeichnungswerkzeuge und Kennzeichnungsmaschinen.\" \/>\n<meta property=\"og:description\" content=\"Hochwertige Kennzeichnungswerkzeuge und leistungsstarke Kennzeichnungsmaschinen \u2013 daf\u00fcr steht die R\u00f6ltgen GmbH &amp; Co. 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